Function: Operations
Hub Operations is responsible for managing Hub activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate feeders/ aircrafts for movement to next location. The Hub Supervisor ensures loads are dispatched on time and to the appropriate locations. This position supervises unloaders, sorters and part-time supervisors.
JOB ROLE & RESPONSIBILITIES:
Coordinates Hub and Sort Operations
- Analyzes volume projections from load forecast plans to ensure adequate staffing.
- Reviews daily operational reports to manage productivity, performance and service.
- Collaborates with aligned support functions (e.g. Industrial Engineering, Training, Human Resources etc.) to plan day to day activities.
Monitors Safety Compliance
- Serves as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee to ensure committed processes are in place.
- Works with Human Resources to ensure the implementation and maintenance of a Health and Safety Plan.
- Provides the time and resources necessary to ensure that health, safety, and compliance standards are adhered to and met.
- Maintains updated employee training and certifications to provide a safe, proficient work environment.
- Utilizes individual and group conversations, active support of safety committees, and leads by example to raise health, safety, and compliance awareness.
- Conducts audits to ensure compliance with local, state and country guidelines for safety, hazardous materials etc.
- Solicits input from team members and employees to improve the work workplace.
Supervises and Develops Others
- Determines employees training needs to produce continuous development plans.
- Provides on-going feedback and support to improve performance.
- Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement.
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