Job Description – Office In Charge

Department Operations

Location Ernakulam

Reports to Lab Manager

Date of creation: Version: 1

Prepared by: GatewaysGlobal Approved by:

PURPOSE OF THE ROLE

The Office In-Charge (Head Office) ensures the Head Office runs smoothly as the administrative and

facilities backbone for Medivision’s Kerala operations. In addition to daily admin and maintenance,

the role supports a multi-centre diagnostic network (NABL/ISO focus, and helps maintain audit-ready

documentation and workplace at HO.

KEY RESPONSIBILITIES

1. Day-to-day office administration

a. Oversee front desk/reception, housekeeping, pantry, and HO support staff; set daily

rosters and ensure shift handovers are clean and timely.

b. Manage visitor reception, appointment desk for clinical and corporate visits, and

coordinate meeting/boardroom logistics.

c. Enforce office discipline, dress/ID policy, and professional standards at HO.

2. Facilities, equipment & utility management

a. Ensure reliable functioning of power systems (UPS, generator), HVAC/airconditioning,





water, lighting, lifts (if any), plumbing and waste disposal.

b. Maintain service/maintenance schedules (AMCs) for critical equipment and ensure

timely servicing and renewal of AMCs.

c. Coordinate preventive maintenance and manage breakdown escalations to vendors

until closure.

3. Vendor & service management

a. Manage vendors for housekeeping, pest control, pantry supplies, security,

AC/electrical maintenance, and cleaning consumables.

b. Maintain vendor contracts, monitor SLA delivery, process invoices, and escalate

service quality issues.

c. Track and ensure timely renewal of AMCs and statutory certificates related to the

building/HO services.

4. Audit-ready documentation & NABL/ISO support

a. Maintain HO records relevant to quality/accreditation (service logs, maintenance

records, visitor logs, safety checks, device/asset inventories).

b. Support Quality / QA team during internal & e

📌 Office Incharge (Kochi)
🏢 Medivision Scan & Diagnostic Research Centre
📍 Kochi