About the Role

Molbio Diagnostics Limited is looking for a
Salesforce Administrator
to manage and support our Salesforce CRM platform, which powers our Sales and Service operations.

This is a hands-on role where you'll be responsible for the day-to-day administration of Salesforce, supporting business users, maintaining system security, managing data, configuring platform enhancements, and ensuring the CRM operates efficiently. You will work closely with cross-functional teams and implementation partners to support business requirements and continuously improve the platform.

Key Responsibilities
- Serve as the primary administrator for Salesforce Sales Cloud and Service Cloud.
- Provide timely support and resolution for Salesforce-related issues raised by business users.
- Manage user lifecycle activities including user creation, deactivation, profiles, roles, permission sets, public groups, queues, and sharing rules.
- Configure and maintain Salesforce using declarative tools, including custom objects, fields, page layouts, Lightning pages, record types, validation rules, and picklists.




- Build, maintain, and troubleshoot
Salesforce Flows
to automate business processes and resolve Flow-related issues.
- Manage data imports, exports, updates, and data quality using tools such as
Data Loader
,
Data Import Wizard
, and
Salesforce Inspector
.
- Develop and maintain Salesforce Reports and Dashboards to support business decision-making.
- Collaborate with business teams to create data extracts and support Power BI reporting requirements.
- Support User Acceptance Testing (UAT), user training, and documentation for recent features and enhancements.
- Coordinate with Salesforce implementation partners for complex enhancements, deployments, and issue resolution.
- Ensure platform security, data integrity, and adherence to Salesforce administration best practices.

Required Skills
- 1–2 years of hands-on Salesforce Administration experience.
- Strong understanding of Salesfo

📌 Salesforce Administrator (Goa)
🏢 Molbio Diagnostics
📍 Goa