We are seeking an experienced Merchant Acquiring Executive to join our team in the Merchant Acquiring Department. The successful candidate will be responsible for acquiring and managing merchant relationships, driving business growth, and ensuring excellent customer service.
Key Responsibilities:
1. Acquire new merchants: Identify and onboard current merchants, including retail, hospitality, and e-commerce businesses.
2. Relationship management: Build and maintain strong relationships with existing merchants, ensuring high satisfaction and retention rates.
3. Business growth: Develop and execute strategies to increase merchant acquisition and transaction volumes.
4. Merchant support: Provide timely and effective support to merchants, resolving issues and addressing concerns.
5. Sales targets: Meet and exceed sales targets, contributing to the department's revenue growth.
6. Market analysis: Stay up-to-date with market trends,
competitor activity, and industry developments
7. Reporting and analysis: Provide regular reports on merchant acquisition, retention, and transaction volumes.
Requirements:
1. Experience in merchant acquiring, sales, or a related field.
2. Strong understanding of the payment industry and merchant acquiring business.
3. Excellent communication and relationship-building skills.
4. Proven sales and business development experience.
5. Ability to work in a fast-paced environment and meet targets.
6. Strong analytical and problem-solving skills.
Preferred Qualifications:
1. Banking or finance industry experience.
2. Knowledge of payment processing systems and technologies.
3. Certification in sales, marketing, or a related field.