Job Description

1. Client Relationship & Operations
- Act as the on-site representative for the client, build strong stakeholder relationships, attend client meetings, provide regular operational updates, and ensure timely resolution of client concerns within agreed SLAs.
- Ensure smooth day-to-day facility operations, business continuity, support office fit-outs and operational improvement initiatives, while maintaining high client satisfaction.

2. Facility Management (Hard & Soft Services)

• Manage Hard Services including HVAC, Electrical, DG, UPS, STP/WTP, Plumbing, Fire Fighting Systems, BMS/IBMS, and building maintenance, ensuring timely preventive and breakdown maintenance.

• Oversee Soft Services including housekeeping, security, pantry, pest control, horticulture, and waste management, while monitoring utility consumption, implementing energy-saving initiatives, coordinating AMC vendors/OEMs, and ensuring vendor SLA compliance.

3. EHS, Compliance & Vendor Management

• Ensure compliance with EHS policies, statutory requirements,



and workplace safety standards by conducting risk assessments, safety inspections, emergency drills, maintaining fire safety systems, investigating incidents, and implementing corrective actions.

• Maintain all statutory records, registers, and licenses, coordinate with government authorities and auditors, and manage facility service providers by monitoring KPIs, SLAs, invoices, service quality, and conducting periodic performance reviews.

4. Documentation & Reporting

• Prepare daily, weekly, and monthly MIS reports, maintain SOPs, checklists, asset registers, and maintenance records, and support ISO 9001, ISO 14001, ISO 45001, and ISO 50001 documentation.

Required Qualifications:

• B.E./ B.Tech (Mechanical/Electrical/Civil) or Diploma in Engineering.

• 4–7 years of experience in Corporate Facility Management, Commercial Buildings, IT Parks, Coworking Spaces, or Integrated Facility Management

Preferred Skills:

• Robust k

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