- The ideal candidate will be responsible for supporting daily operational activities at the Bhubaneswar Branch
- This role includes managing end-to-end forex transaction processes, providing customer support, ensuring compliance with regulatory guidelines, handling documentation, and coordinating with internal teams
- The candidate should have prior experience in the foreign exchange or financial services sector, with a solid understanding of RBI regulations, standard operational protocols, and customer service best practices
- Execute day-to-day forex operations including foreign currency sale/purchase, remittances, and prepaid card handling
- Handle customer walk-ins and assist them with forex-related queries and transactions
- Ensure accurate billing, voucher preparation, currency counting,
and system entry for each transaction
- Maintain and verify customer KYC documentation as per RBI/AML norms
- Coordinate with the central compliance team to ensure regulatory and audit requirements are met
- Support the branch in inventory management, including cash balancing, physical currency stock, and card issuance
- Liaise with banks, FFMCs, and internal departments for transaction execution and reporting
- Prepare and maintain daily MIS, transaction logs, and operational reports for audit and compliance purposes
- Escalate customer concerns or irregularities to senior team members for prompt resolution
📌 Cashier cum Operations Staff (Bhubaneswar)
🏢 Multicon Group
📍 Bhubaneswar
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