About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
- Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**
Impact In This Role
Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team
In your role as
Associate Customer Project Manager
, you will support our US-based customers across multiple industries, and work with manufacturing teams in various global regions. Your agility, service mentality,
and technical and communication skills will be essential in helping our customers increase the velocity and quality of their delivered products. You will support program management teams and collaborate with cross-functional stakeholders to address customer needs, resolve issues, and facilitate solutions. This position offers a unique opportunity to learn and grow through hands-on experience and career development.
Work Hours:
9:30
PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)
This role will follow a hybrid schedule - 3 nights in office, 2 nights remote
You will report to the Lead of Program Management.
What You’ll Be Doing
- Customer Management: At Fictiv, you will be our customers’ best ally. Work closely with them to ensure a seamless and high-quality experience.
- Project Coordination/Support: Support Customer Program Management teams in task