Job Title: Telecalling Manager & Executive
Department: Sales / Business Development
Location: Surat, Gujarat
Industry: Solar Energy (B2B/B2C)
Reporting To: Team Leader / Sales Manager
Job Summary
We are looking for a agile and enthusiastic Telecalling Executive to generate business opportunities by making outbound calls, qualifying leads, scheduling meetings, and maintaining customer relationships. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to achieve daily and monthly targets.
Key Responsibilities
- Make outbound calls to prospective customers from the provided database.
- Generate and qualify leads for the sales team.
- Introduce the company's products and services to potential customers.
- Schedule appointments and meetings for the sales team.
- Maintain accurate customer information and call records in CRM/Excel.
- Follow up with existing and potential customers regularly.
- Handle customer inquiries professionally and provide appropriate information.
- Achieve daily call, lead generation, and appointment targets.
- Coordinate with the sales team for lead status and conversions.
- Prepare daily, weekly, and monthly activity reports.
- Ensure excellent customer experience during every interaction.