Req ID#: 415241

Remote, Any Location, IN Remote, Any Location, IN

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Job Description:
About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter

Summary:
The Principal Systems Engineer is a critical technical resource responsible for the end-to-end lifecycle management, optimization, and strategic evolution of our global enterprise server and infrastructure workplace. The Senior Systems Engineer acts as a subject matter expert, driving continuous innovation and server infrastructure improvements to ensure our systems consistently meet current demands and anticipate future business needs.

Responsibilities:
Advanced Infrastructure Management & Optimization:



Lead the comprehensive administration, maintenance, and optimization of complex Microsoft Windows Server environments (including Active Directory, DNS, DHCP, IIS, etc.). Manage the full lifecycle of physical and virtual servers across production, development, and training environments, optimizing system performance, scalability, and reliability through capacity planning, load balancing, and resource optimization. Works closely with the Principal Architects to make sure the teams are building cohesive strategies. Collaborates and makes proposals for regional systems engineering teams. Introduces technology across the systems engineering discipline.

Virtualization Expertise: Design, implement, and maintain highly available and performant virtualized server infrastructures, primarily utilizing VMware vSphere (ESXi, vCenter, vSAN, vMotion, HA/DRS) technologies.

Strategic System Design & Architecture: Drive

📌 Principal Systems Engineer (More)
🏢 Foundever
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