Company Description

Raj Group of Hotels operates a collection of hospitality properties, including Rajdhani Group of Hotels, Rajdhani Comforts, Hotel Raj Empire, and Hotel Guest Inn. We are committed to delivering comfortable stays and attentive service to our guests. We foster a professional, guest-centric environment and offer genuine opportunities for growth within the hospitality sector.

Role Overview

We are hiring a Full-Time Front Office Receptionist
for our property in
Mysuru
. As the first point of contact, you will play a key role in creating excellent first impressions and ensuring smooth front office operations.

Key Responsibilities
- Welcome guests warmly and handle check-in/check-out processes efficiently.
- Manage room reservations, cancellations, and modifications.
- Answer multi-line phone calls, respond to inquiries, and provide information about hotel services and local attractions in Mysuru.
- Coordinate with housekeeping, maintenance, and other departments for seamless guest service.
- Process payments, maintain accurate guest records, and handle billing.




- Maintain a clean, organized, and professional reception area.
- Perform basic administrative tasks using hotel management systems and MS Office.

Requirements & Qualifications
- Languages
: Fluency in
English, Hindi, and Kannada
(spoken and written) is
mandatory
. Knowledge of other languages is a plus.
- Strong customer service and hospitality mindset with excellent problem-solving skills.
- Proficient phone etiquette and experience handling multi-line phone systems.
- Basic computer proficiency (hotel management/reservation software, MS Office, email).
- Ability to remain calm under pressure and manage multiple tasks in a quick-paced environment.
- Prior experience in front office/receptionist roles in hospitality is preferred. Formal training in hotel management is an advantage.
- Willingness to work flexible shifts, including weekends and holidays.
- Must be based in
Mysuru
.

📌 Front Office Receptionist (Mysuru)
🏢 Raj Group of Hotels
📍 Mysuru