Performs operational accounting activities related to account reconcilement and maintenance. Duties may include: providing operational accounting support to internal business groups and/or operations departments ensuring that accounts are being managed within the account policy requirements; analyzing and reviewing accounting documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary; preparing various reports using online systems; preparing account reconciliation and certification; performing customer account maintenance duties; reviewing taxes. Assists and provides guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients /vendors. Acts as a subject matter expert and handles escalations, investigations. May have indirect/direct interaction with internal and external clients. Performs complex projects as requested.
Responsibilities:
- Analyze Commercial Real Estate property financial statements on quarterly and annual basis. Team is responsible for reviewing statements to assess workability, spreading the income statements, occupancy updates, adjusting based on guidelines set by Commercial Real Estate Finance Council (CREFC) and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds.
- Understand, interpret and abstract information from loan documents
- Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
- Research, respond to and resolve complex inquiries
- Train others in complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and c