Position: Whizdm Video KYC Calling Executive
Experience: 0- 3 years in calling
Location: Bangalore
Key Responsibilities:
Identity Verification: Perform customer identification through live video calls,
verifying documents and details as per guidelines.
Compliance: Adhere strictly to banking regulations.
Customer Interaction: Guide customers through the process, ensuring a
positive, skilled, and comfortable experience.
Reporting: Flag discrepancies or red flags to supervisors.
Work Type: 6 days a week, rotational weekoffs and rotational shift (9 am to 9
pm).
Qualification:
Minimum 10+2 in any stream.
Minimum 1-3 years of experience in tele-calling, customer support, or
a related role. To be able to communicate in English, Hindi and 1 or 2
other languages are a must.
Experience in the Video KYC in any banking or financial services will
be preferred.
Ability to work independently and as part of a team.
Key Skills:
Effective Communication
Attention to Detail
Customer Service Orientation
Verification
Time Management