RESPONSIBILITY
- Service visit to customer site for commissioning of inverters.
- On line (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics.
- Onsite service of SEW s electronics products and resolving the complete problem in time.
- Maintaining Service documentation for all Service conducted.
- First line of contact for Germany on information related to application technical support of electronics products (Jointly Manager DA).
- Application engineering Developing current application s for complete drive management-(jointly Manager DA).
- Assisting the repair department on Critical issue/ crisis situation.
- Technical support for switching cabinets through local vendors according to the customer requirement.
- Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance/ calibration of the same.




- Training on off the customer site and SEW employees on service and application development.
- Maintenance of Quality Manual System

AUTHORITIES
- 1. Planning execution of Electronics Service Job on site depending upon Priority (Jointly Manager DA).
- 2. Decision on replacement of the components at the time of attending the job. (Jointly Manager DA).
- 3. Authority to certify the warrantee cases at site or in-house. (Jointly Manager DA).

DIMENSIONS
- 1) 40 service jobs per year
- 2) 8 to 10 new application projects in a year

PROFILE

EDUCATION : BE Electrical / Electronics from recognized institute

EXPERIENCE : Min. 2-3 years in the field of Drives Automation.

SKILLS : Service or maintenance in drives and automation products. Good Communication Skills would be an added advantage.

📌 Technical Support (Mumbai)
🏢 PERSOL
📍 Mumbai