About the Role

We are looking for a highly driven Shopify Business Manager who will take complete ownership of our D2C business and be responsible for scaling revenue, improving profitability, managing operations, inventory, team building, customer experience, and overall business growth.

This is not just a Shopify management role. The candidate will act like a business owner and be accountable for achieving revenue, ROAS, profitability, inventory health, and operational excellence.

Key ResponsibilitiesRevenue & Business Growth
- Drive overall Shopify revenue growth month-on-month.
- Create and execute growth strategies to increase orders, AOV, and profitability.
- Analyze business performance and identify growth opportunities.
- Launch recent products, bundles, offers, and promotions.
- Improve conversion rates across the website.

Performance Marketing Oversight
- Manage and optimize Meta Ads, Google Ads, and other acquisition channels.
- Improve ROAS, MER, CAC, and customer acquisition efficiency.
- Coordinate with creative and marketing teams for ad creatives and campaigns.




- Scale winning campaigns while maintaining profitability.

Inventory & Supply Chain Management
- Maintain healthy inventory levels across all SKUs.
- Prevent stock-outs (OOS) and reduce overstock situations.
- Forecast inventory requirements based on sales trends.
- Coordinate with suppliers and procurement teams.
- Improve inventory turnover and working capital efficiency.

Operations & Customer Experience
- Improve delivery percentage and reduce RTO.
- Monitor NDR, cancellations, returns, and customer complaints.
- Ensure smooth order processing and fulfillment.
- Optimize shipping costs and logistics performance.
- Maintain excellent customer satisfaction metrics.

Team Leadership & Hiring
- Build and manage the Shopify growth team.
- Hire and train marketing, operations, customer support, and content team members.
- Set KPIs and performance targets for each department.
- Conduct regular

📌 Shopify Business Manager (Vishwas Nagar)
🏢 Luxury Kase
📍 Vishwas Nagar