As a QA Engineer supporting MIS teams, you will work across diverse business systems including SaaS platforms (NetSuite, Salesforce, Workday, etc.), hosted solutions, and internally developed applications to ensure high quality output. This role requires a self-starter mentality and the ability to quickly learn new systems and requirements, including specialized testing for AI systems and Large Language Models (LLMs).
This role is ideal for someone who thrives on continuous learning, takes ownership of quality assurance processes, and can quickly become proficient with current applications and technical environments.
Responsibilities:
Test Strategy and Planning
- Develop and implement comprehensive test strategies for MIS systems and projects
- Create detailed test plans and test cases for new features, enhancements, and integrations
- Maintain QA best practices and standards across all platforms
- Quickly adapt to and learn new systems, platforms, and business processes with minimal guidance
- Proactively dig into requirements documentation to thoroughly understand system functionality
Test Execution
- Perform thorough manual testing across the full spectrum of MIS applications and software
- Execute functional, regression, integration, and user acceptance testing
- Perform specialized testing of AI systems including Large Language Models (LLMs) and agentic AI, evaluating outputs for accuracy, consistency, and alignment with business requirements
- Conduct performance and load testing when necessary
Automated Testing
- Design, develop, and maintain automated test scripts to appropriately support a variety of applications
- Identify opportunities and implement test automation for repetitive testing scenarios
- Continuously improve test automation coverage and efficiency
Defect Management
- Identify, document, and track software defects using appropriate tools
- Analyze and document bugs and errors discovered during testing phases
- Provide clear, detailed reproduc
📌 QA Engineer (India)
🏢 KnowBe4
📍 India