Agilysis is looking for a Workday Payroll AMS Consultant with strong expertise in US and Canada Payroll to support and enhance our Workday HCM ecosystem. The role involves handling post-production support (AMS), payroll configuration, issue resolution, and continuous improvements across payroll processes.
Key Responsibilities
AMS / Production Support
- Provide L2/L3 support for Workday Payroll (US Canada)
- Manage incident, problem, and service request tickets within defined SLAs
- Perform root cause analysis (RCA) and implement long-term fixes
- Coordinate with HR, Finance, IT, and third-party vendors
Payroll Functional Expertise
- Support and maintain US Payroll (Federal, State, Local taxes, W-2 processing)
- Manage Canada Payroll (CRA compliance, ROE, T4, provincial taxes)
- Configure and troubleshoot:
- Earnings, deductions, and benefits
- Tax updates and compliance changes
- Payroll inputs, retro calculations, and off-cycle runs
Workday Configuration Enhancements
- Configure Payroll business processes, integrations, and reports
- Implement Workday releases, updates,
and feature adoptions
- Work on payroll integrations (e.g., Advantages, Time Tracking, GL, Banking)
Reporting Compliance
- Generate payroll reports, audits, and reconciliation reports
- Ensure compliance with US IRS regulations Canadian CRA requirements
- Support year-end activities (W-2, T4, ROE processing)
Stakeholder Management
- Collaborate with global HR/payroll teams and clients
- Communicate effectively with business users and technical teams
- Provide training, documentation, and knowledge transfer
Required Skills Qualifications
Experience
- 3 6 years of Workday experience (based on role level)
- Hands-on experience in Workday Payroll (US Canada)
- Experience in AMS/Support model (ticket-based environment)
Core Skills
- Strong knowledge of:
- US Payroll (taxation, compliance, payroll cycles)
- Canada Payroll (federal provincial requirements)
- Expertise in:
- Workday Payroll configura
📌 Workday Payroll AMS Consultant (Pune)
🏢 Agilysis
📍 Pune