1. Generate Sales
- Identify potential customers and generate new business opportunities.
- Meet or exceed monthly and annual sales targets.
2. Build Customer Relationships
- Develop and maintain strong relationships with existing and new customers.
- Understand customer needs and provide suitable product or service solutions.
3. Promote Products and Services
- Explain product features, perks, and pricing to customers.
- Conduct product demonstrations or presentations when required.
4. Market Research
- Monitor market trends and competitor activities.
- Identify customer preferences and recommend improvements.
5. Lead Generation
- Prospect through cold calling, networking, referrals, and digital channels.
- Follow up on inquiries and convert leads into customers.
6. Sales Reporting
- Prepare daily, weekly, and monthly sales reports.
- Maintain accurate records of customer interactions and sales activities.
7. Negotiation and Closing
- Negotiate prices, terms, and contracts with customers.
- Close sales while ensuring customer satisfaction.
8. Customer Service
- Resolve customer complaints and issues promptly.
- Provide after-sales support to maintain long-term relationships.
9. Coordination
- Work closely with the marketing, operations, and customer support teams.
- Coordinate order processing, delivery, and payment collection.
10. Achieve Business Objectives
- Implement sales strategies to increase revenue and market share.
- Participate in promotional campaigns and sales events.
Key Skills Required
- Excellent communication and interpersonal skills
- Negotiation and persuasion skills
- Customer relationship management
- Sales and marketing knowledge
- Problem-solving ability
- Time management and organization
- Basic computer and CRM software proficiency
- Ability to work under targets and deadlinesRole & responsibilities