LDP Logistics is a fast-growing logistics and freight brokerage company specializing in transportation solutions across the United States. We are committed to delivering reliable, cost-effective, and customer-centric freight services while fostering a culture of growth, collaboration, and operational excellence.
About the Role
We are looking for a proactive, detail-oriented, and highly motivated Operations Associate to join our US Freight Brokerage team. In this role, you will be responsible for coordinating shipments, building and managing carrier relationships, negotiating freight rates, and ensuring seamless end-to-end transportation operations.
If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication and negotiation skills, we'd love to hear from you.
Key Responsibilities
- Develop and maintain strong relationships with existing carriers across the United States.
- Source and onboard new carrier partners to strengthen the company's transportation network.
- Coordinate shipments from pickup through final delivery while ensuring on-time execution.
- Monitor shipments proactively and provide regular updates to customers and internal stakeholders.
- Negotiate competitive freight rates while maintaining company profitability.
- Manage dispatch operations and ensure productive load movement.
- Resolve shipment delays, operational issues, and service exceptions promptly.
- Maintain accurate shipment documentation and update Transportation Management Systems (TMS).
- Collaborate with Sales, Customer Support, and Operations teams to deliver an exceptional customer experience.
- Stay informed about freight market trends, carrier availability, and pricing fl