Company Description

RECCAA CLUB is a premier leisure destination in Kochi designed for all age groups to relax and rejuvenate. The club offers a variety of amenities, including ample car parking, a swimming pool with a kids’ pool, a party lawn, an indoor badminton court, a children’s play area, a multi-cuisine restaurant & bar, and superior rooms for guests. The Club provides a unique space for recreation, socializing, and relaxation for families and individuals alike. With state-of-the-art facilities and a warm atmosphere, RECCAA CLUB ensures a rewarding experience for its members and visitors alike.

Job Purpose:

To provide a professional, courteous, and efficient service to guests and members, ensuring smooth front office and banquet operations, accurate billing, and effective communication across departments.

Key Responsibilities:

1. Guest Reception & Assistance:
- Greet and assist guests and members approaching the front desk.
- Provide necessary guidance and information regarding club facilities, rooms, and membership benefits.

2. Check-In & Check-Out:




- Handle smooth and effective check-in and check-out procedures for rooms and function bookings.
- Collect necessary guest/member details during check-in and while booking function venues.

3. Reservations Management:
- Manage reservations for rooms and banquet halls accurately.
- Coordinate with housekeeping to ensure timely allotment of rooms.
- Ensure all bookings are properly documented and updated in the system.

4. Communication & Coordination:
- Respond promptly to direct and telephonic enquiries from guests and members.
- Handle mail delivery and correspondence to affiliated clubs regarding room reservations.
- Coordinate with various departments to ensure smooth guest services and function execution.

5. Billing & Financial Handling:
- Handle billing for rooms and banquet services.
- Perform cash settlements and ensure accurate recording of all transactions.
- Follow up on pending bills, both compa

📌 Guest Services Association (Kochi)
🏢 RECCAA CLUB
📍 Kochi