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Requisition Number: 58530

Job Location: Mumbai, IND

Global Grade: Band 8

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 17/07/2026

Posting End Date: 31/07/2026

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Job Summary

Front end Operations

Ensuring all transactions done are routed through Area Operations unit

Reconciling gaps in documentation with COLIS.

Ensuring minimum acceptable quality of documentation submitted by the frontline.

MIS preparation for wealth

Monitoring Sale Quality and Risk Controls

Monitoring compliance with Sales Processes.

Ensuring completeness of documentation – ISTF, SA etc

Training

Help the RSM-IS organize training programs for the IS team as well as Referral Channels.

Key Responsibilities

Strategy

Sales and Quantitative MIS

Completion of monthly business trackers, Business tracker,



Business report and advisory report with < 5% variance

MIS recon: AUM Mapping – IA mapping; Portfolio review IA mapping on a monthly basis

YTD MIS to be reviewed and discrepancies to be shared to Operations within TAT

Tracking of Business Login for WNS / CBP/ Campaigns / NTIS

NA in feeds and Na in Schedules < 2% for the zone

Maintenance of Lead tracker for the Zone

100% tracking of monthly IA-RM mapping for CTMT and GSSC reports

Team Administration and Productivity

Headcount tracking and Mapping of employees to the correct cost centre in case of current recruits/ transfer in.

Tracking of transfer out (internal movements), Exit employees

Maintenance of Month-on-Month head Count data

Maintaining an updated Employee file of JOs and required addendum and Certifications (internal and External)

Mandatory E-learning tracking to be done at 97% (balance for in progress and new hires)

Business and Franchise Building

Servicing:
Dail

📌 Network Coordinator (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai