Job Description – Network Team Lead
Job Description
JOB TITLE Network Team Lead.
REPORTS TO Head of Networks
JOB LOCATION Hyderabad
JOB PURPOSE
We are seeking an experienced Network Team Lead to manage the network team in our Hyderabad office. The ideal candidate will have extensive experience in network administration. Architecture and have at least 5 years' experience working in a senior position
Accountabilities and Responsibilities
• Managing network IT BAU, Change and Service Request ticket queues, ensuring SLAs and met and work is allocated and prioritised accordingly.
• Day to day management of team, including on call rota, shift plans, holiday, training schedules and sick leave.
• Work with project managers to allocate network resources.
• Ensure the network team complete mandatory internal training.
• Conduct daily stand-up meetings with the team.
• Deliver positive leadership, mentoring and development of all team members delivering a cooperative and cohesive working environment
• 1-2-1 meetings with staff to review performance and support professional growth.
• Act as an escalation point for all network related issues.
• Accountable for Client's network boundary and security systems covering IDS/IPS, Advanced threat prevention, Web content filtering, DNS protection, and DLP
• Management and Configuration of all network devices in line with industry best practices and regulatory controls across routers, switches, firewalls, load balancers, VPN and Wi-fi.
• Monitor network performance and ensure system availability and reliability.
• Resolve network issues escalated by ticket or direct notification
• Automate tasks and monitor their effectiveness.
• Escalation management, 3rd line support, and development of the Paragon Global network
• Create, oversee, and test security measures (e.g. access authentication and disaster recovery).
• Create, update and maintain complete technical documentation.
• Suggest improvements to network performance, capacity, and
📌 Network Team Lead (Hyderabad)
🏢 Parseq Asia
📍 Hyderabad
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