Key Responsibilities
- Operate and monitor HME’s fleet management systems and dispatch software to support mine production targets.
- Coordinate live dispatch activities, including equipment assignment, route management, and operator feedback.
- Monitor real-time fleet data to detect exceptions, delays, or operational inefficiencies.
- Maintain communication with field operators, supervisors, and client control room personnel.
- Generate shift production and performance reports using system data.
- Support onboarding and system training for mine operators, dispatchers, and site supervisors.
- Conduct investigations into system-reported anomalies or equipment location discrepancies.
- Assist in configuring fleet system parameters and maintaining system accuracy.
- Provide operational feedback to product and technical teams to improve system usability.
- Liaise with mine site teams to ensure system alignment with site production plans and KPIs.





Required Skills & Experience
- Previous experience in mine control room or dispatch operations, preferably using fleet management systems (e.g., FMS, Modular, Wenco, Pitram, or similar).
- Good understanding of open-pit mining operations and equipment allocation processes.
- Familiarity with a wide range of mine site mobile equipment (haul trucks, dozers, loaders, shovels, drills, graders).
- Solid situational awareness and ability to manage real-time operations in a high-pressure environment.
- Proficient in the use of control room systems, maps, telemetry dashboards, and dispatch software.
- Strong communication skills, both verbal and written, for working with remote mine personnel.
- Comfortable working in shift-based or rotational coverage schedules, if required.

📌 Mining Dispatch Supervisor (Hyderabad)
🏢 HME Solutions
📍 Hyderabad