Role description

Senior Salesforce Scrum Master (9+ Years)
Role Title
Senior Scrum Master - Salesforce
Experience
9+ years of overall IT experience, with extensive hands on experience as a Scrum Master supporting Salesforce-based Agile delivery teams.

Role Summary
The Senior Salesforce Scrum Master will serve as a servant leader for one or more Salesforce Agile teams, ensuring effective adoption of Scrum practices, smooth sprint execution, and continuous delivery of high quality Salesforce solutions. This role requires solid facilitation, stakeholder collaboration, and deep understanding of Agile delivery in enterprise Salesforce environments.

Key Responsibilities
Agile & Scrum Facilitation
Serve as Scrum Master for Salesforce delivery teams, facilitating all Scrum ceremonies including Sprint Planning, Daily Stand ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Promote and reinforce Agile and Scrum best practices, ensuring consistent execution across teams.
Coach team members on Agile values, Scrum roles, and continuous improvement.

Team Enablement & Delivery




Enable teams to self organize and self manage, fostering a high performing and collaborative environment.

Identify, track, and help remove impediments that impact sprint commitments or release timelines.
Support teams in sprint execution to ensure predictable and high quality Salesforce deliveries.

Backlog & Stakeholder Collaboration
Work closely with Product Owners, Business Analysts, and Salesforce Architects to ensure a well groomed and prioritized backlog.
Ensure user stories are clearly defined, estimated, and meet Definition of Ready (DoR) before sprint commitment.

Facilitate communication between business stakeholders and technical teams to ensure alignment and transparency.

Metrics, Reporting & Governance
Track and report Agile delivery metrics such as sprint velocity, burndown/burnup charts, cycle time, and release progress.

Provide regular delivery status updates, risk visibilit

📌 Lead II (Kochi)
🏢 UST
📍 Kochi