Roles and Responsibilities :
- Provide technical support to end-users on desktop hardware and software issues.
- Troubleshoot and resolve complex technical problems related to computer systems, networks, and peripherals.
- Perform routine maintenance tasks such as installing updates, patches, and antivirus software.
- Collaborate with other teams to identify root causes of recurring issues and implement solutions.
Job Requirements :
- 3-5 years of experience in IT support or a related field.
- Robust knowledge of desktop support principles, including hardware troubleshooting and software installation.
- Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
📌 Desktop support (Mumbai)
🏢 Premium
📍 Mumbai
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