Role & responsibilities
- Manage client relationships and resolve customer queries.
- Coordinate with internal teams for timely support.
- Maintain CRM records and customer data.
- Ensure customer satisfaction and retention.
- Prepare basic reports and follow-ups.
Preferred candidate profile
- Graduate with 1 year+ of CRM/Customer Service experience.
- Valuable communication and coordination skills.
- Basic knowledge of MS Excel and CRM tools.
- Customer-focused and proactive.
📌 Customer Relationship Manager (New Delhi)
🏢 Wise Travel India
📍 New Delhi
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