Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Reconciliation Specialist - Sr Associate II
About The Business
We’re Fiserv, a global leader in Fintech and Payments, enabling cutting-edge financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so our customers, members and consumers can move money when and where they need it, at the point of thought. Our aspiration is to move money and information in a way that moves the world.
As a FORTUNE™ 200 Company and one of FORTUNE Magazine World’s Most Admired Companies for the 8th consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
What does a successful Call Centre Representative - English and Arabic
do at FISERV
:
- Manage UAE based client’s merchants incoming calls & client communication through email
- Need to be flexible for 24/7 support to merchants and also support on festive days for skeleton staffing
What Will You Do
- Would be taking incoming calls & reverting on email received from clients from job location. Supporting for back-office activity whenever required.
What Experience And Skills You Need To Have
- Previous experience in a Card Payment industry customer support role will be an advantage
- Proficiency in written and spoken English and Arabic language preferably for any UAE client
- Strong phone and verb