Remote | Part time / Fractional | B2B Client
Role purpose
We are looking for a Business Process Lead to help a B2B manufacturing business bring more structure, clarity, and discipline to how work moves across teams, clients, suppliers, operations, and internal systems.
This is a fractional role for someone who can step into a complex industrial environment, understand how the business actually works, and turn fragmented workflows into clear, practical processes. The role is suited for someone who is commercially aware, operationally sharp, and comfortable working across sales, production, logistics, procurement, finance, client service, and management.
What you will own
You will lead the review, design, and improvement of core business processes across the company. This includes understanding current ways of working, identifying gaps, removing duplication, and creating processes that teams can actually follow.
You will work closely with leadership and functional teams to document how decisions are made, how information flows, where handovers break down, and where better systems,
ownership, or controls are needed.
Key responsibilities
·
Map and assess existing business processes across commercial, operational, administrative, and client-facing functions.
· Identify bottlenecks, inefficiencies, duplicated work, unclear ownership, manual dependencies, and risks in current workflows.
· Design practical process improvements that support better coordination across sales, operations, production, procurement, logistics, finance, and management.
· Create clear process documentation, SOPs, workflow maps, responsibility matrices, templates, and control points.
· Work with leadership to prioritize which processes need urgent improvement and which can be phased over time.
· Support the implementation of improved workflows across remote, distributed, or multi-site teams.
· Define clear roles, handover points, approval flows, reporting lines, and escalation routes.
📌 Business Process Lead (India)
🏢 GHATA
📍 India