Location
: Kharadi, Pune, Maharashtra

Department
: Market Research Operations

Experience
: 0–6 Months / Fresher

Employment Type
: Full time

Key Responsibilities
- Support project managers in executing market research studies across various methodologies (quantitative & qualitative).
- Assist in questionnaire checking, data validation, and quality control.
- Perform basic Excel-based data cleaning, formatting, and reporting.
- Make outbound calls for respondent screening, verification, and recruitment as required.
- Recruit and schedule qualified respondents for CATI and IDI projects based on the study requirements and screening criteria.
- Conduct one-on-one CATI interviews with respondents over the phone or Microsoft Teams, ensuring accurate data collection, effective probing where required, and adherence to questionnaire guidelines.




- Track project timelines and maintain accurate documentation.
- Ensure data accuracy, consistency, and compliance with project guidelines.
- Assist in preparing daily/weekly project status reports.
- Follow standard operating procedures (SOPs) for project delivery.

Requirements
- Basic knowledge of market research and how the industry operates.
- Understanding of common research methodologies (Surveys, CATI, CAWI, IDIs, etc.).
- Good communication and coordination skills.
- Excellent verbal communication and interpersonal skills with the confidence to conduct one-on-one interviews over the phone or Microsoft Teams and effectively engage respondents throughout the interview process.
- Basics in MS Excel
- Valuable with Multitasking

📌 Market Research Operations (Pune Division)
🏢 The Editorial Institute
📍 Pune Division