To meet our challenges we are looking for a Quality Manager within the Quality team to be based at our Gokak unit.
Purpose
The purpose of Quality Manager role is responsible for managing, developing and optimizing customer satisfaction through stringent implementation and monitoring of quality parameters, process improvement and ultimately scoring high on customer delight.
Their mission?
To deliver excellence through continuous improvement, customer focus, and compliance-driven quality management.
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Your experience and talent will make the difference to:
Key Accountabilities:
Guarantee the Customer satisfaction and ensure the Quality performances by:
- Contributing actively to the Group Quality strategy, policy and standards definition as per direction of Head of Quality India.
- Leading the implementation of the Roquette Total Quality System and related process and tools at site.
- Managing and developing the Operational Quality Network at site.
- Organizing external & internal Quality audits and contributing to the maturity assessments.
- Leading the follow-up of major quality failures corrective actions at site.
To ensure:
- Roquette name will be synonymy of “Quality & Excellence”
- Quality will be one of key differentiation factor of Roquette.
- "One Roquette" in term of perceived quality image from our customers.
Key Activities:
- Manage and develop the site Operational Quality team.
- Define and lead the site Operational Quality strategy, objectives, and related masterplan.
- Identify and detect the improvement opportunities, based on external or internal audits.
- Manage the improvements to ensure the achievement of the Operational Quality objectives of the Plant
- Provide technical assistance and services in the entire value chain.
- Coach Managers / Leaders at site to embed and accelerate the Cultural Transformation.
- Manage and develop the skills, competences, and succession plan of the Operational Quality network at site
- Identify / share best