13 Aug
|
Siemens
|
Bengaluru
Application Support Engineer
Siemens Digital Industries Software
We are a leading global software company dedicated to the world of computer aided design, 3D modelling and simulation helping innovative global manufacturers design better products, faster With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.
Position Overview
You'll support our customers in developing and enhancing complex computer-aided engineering design and manufacturing processes. In this role, you'll work with CAD tools and scripting to bridge the gap between our software solutions and customer needs. You'll provide technical guidance, manage data exchange across engineering systems, and collaborate with both internal teams and external teams to deliver impactful solutions.
This is an excellent chance to grow your technical expertise while making a direct impact on customer success.
Key Responsibilities
- Provide frontline technical support for EDA software/tools, resolving customer queries.
- Develop and execute scripts in Python, TCL, and Shell to automate testing, debugging, flow orchestration and workflow optimizations.
- Diagnose and replicate issues on Linux-based systems, leveraging deep knowledge of Linux environments for root-cause analysis.
- Collaborate with engineering teams to escalate complex problems from our software
- Document solutions, create knowledge base articles, and contribute to customer training materials.
- Monitor support metrics and drive continuous improvement in response times and resolution rates.
Required Qualifications Skills
- Bachelors degree in Electronics and communication, Computer science, Electrical Engineering, or related field.
- 2+ years of experience in the EDA industry, with hands-on exp
📌 Application Support Engineer (Bengaluru)
🏢 Siemens
📍 Bengaluru