www.starmedianetwork.in | www.starkidscasting.com
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CLIENT RELATIONSHIP MANAGER
Client Servicing | StarMedia Network Pvt. Ltd.
QUICK FACTS
ABOUT US
Role
Client Relationship Manager
StarMedia Network Pvt. Ltd. is a energetic media and
advertising company dedicated to delivering innovative
marketing, branding, and communication solutions. We
work closely with clients across industries to create
impactful campaigns that drive business growth and
strengthen brand presence.
Department
Type
Client Servicing
Full-time
Experience
Location
Qualification
1 5 Years
Delhi / Noida , Bengaluru , Mumbai
Bachelor's Degree
JOB SUMMARY
We are seeking a proactive and customer-focused Client Relationship Manager to build and maintain long-term relationships with our
clients. The ideal candidate will act as the primary point of contact, ensuring client satisfaction, identifying business opportunities, and
coordinating with internal teams to deliver exceptional service.
KEY RESPONSIBILITIES
Build, nurture,
and maintain strong relationships with existing and prospective clients.
Serve as the primary point of contact for client communications and inquiries.
Understand client objectives and recommend suitable media, advertising, and marketing solutions.
Coordinate with sales, creative, digital, and operations teams to ensure timely execution of projects.
Monitor campaign performance and provide regular updates and reports to clients.
Identify opportunities for upselling and cross-selling services.
Handle client feedback, concerns, and escalations professionally and ensure prompt resolution.
Prepare proposals, presentations, contracts, and account reviews.
Maintain accurate records of client interactions using CRM tools.
Achieve client retention, revenue growth, and customer satisfaction targets.
Stay updated on industry trends, competitor activities, and emerging marketing opportunities.
QUALIFICATIONS & REQUIRED SKILLS
Qualifications
Required Skills
Bachelor's degre
📌 Business Development Manager (Mumbai)
🏢 Star media network
📍 Mumbai