Walk-in || Lead Associate WFM- RTA (Gurugram)

Walk-in || Lead Associate WFM- RTA (Gurugram)

13 Aug
|
Atain
|
Gurugram

13 Aug

Atain

Gurugram

About Atain
Atain is a global leader in IT and BPM services for the Travel, Transportation, and Hospitality industries. With 10,000+ experts and 15 global delivery centers, were committed to driving innovation and excellence.
Learn more: www.atain.com

We're Hiring Join the Team at Atain
Location: Gurgaon | Shifts: Rotational

Are you passionate about data, reporting, and the travel industry? Were looking for a RTA (Real Time Analyst) to join our growing team

Key Responsibilities:
• Generate and publish Hourly/Daily/Monthly reports
• Create custom templates and reports based on process needs
• Manage and schedule reports across multiple programs
• Collaborate with end-users and clients daily
• Design and implement recent reporting modules
• Ensure SLAs and TATs are met consistently





What Were Looking For:
• Strong skills in MS Office & Excel
• Experience in Excel automation
• Mandatory: Hands-on experience with Verint tool (Workforce Management)
• Mandatory: Experience in capacity planing , scheduling and forecasting (WFM)
• Excellent communication both verbal and written
• Bonus: Knowledge of MS Access & SQL Server
• Open to rotational shifts and weekly offs

Equal Opportunity Employer

Were proud to foster a diverse, inclusive workplacefree from discrimination, intimidation, or bias.

interested candidate can share there cv at [email protected]

📌 Walk-in || Lead Associate WFM- RTA (Gurugram)
🏢 Atain
📍 Gurugram

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