DB MALLS PVT. LTD. ( *Dainik Bhaskar Group )*

JOB DESCRIPTION IT EXECUTIVE

Position : IT Executive

Location : DB Mall, Gwalior

Department: Information Technology / Facility & Infrastructure Management

Reporting To: Mall Manager / Regional IT Head

Experience Required: Minimum 5 years (in a similar IT infrastructure / facility IT role)

Employment Type: Full time

ROLE PURPOSE

The IT Executive will be responsible for the end-to-end management of IT infrastructure and technology-enabled systems at DB Mall, Gwalior. The role requires a hands-on, solution-oriented professional who can independently manage networks, security systems, and mall-facing digital platforms while ensuring seamless coordination with vendors and internal stakeholders.

KEY ROLES & RESPONSIBILITIES
- Manage and maintain the complete IT infrastructure, including LAN, WAN, and Wi-Fi networks, servers, and CCTV surveillance systems administration, ensuring optimum uptime and security.
- Administer the Hardware Management, encompassing server management, real-time system monitoring, MIS reporting,



and smooth day-to-day operations.
- Oversee Biometric Attendance Systems, including coordination with vendors for installation, preventive maintenance, troubleshooting, and issue resolution.
- Liaise with Internal Building Services (IBS) teams to fulfil network connectivity, Network booster and infrastructure requirements across the mall premises.
- Manage and monitor Floor LED displays, ensuring timely content updates, proper functioning, and visual consistency in line with mall communication standards.
- Administer Feedback POS (Point of Sale) machines, including routine maintenance, prompt issue resolution, and coordination with respective vendors, Resolving the issue of billing software
- Provide first-level and escalated technical support, conduct preventive maintenance, and ensure uninterrupted operation of all IT-related systems and services across the mall.
- Maintain accurate documentation of

📌 IT Executive (Gwalior)
🏢 Dainik Bhaskar Group
📍 Gwalior