We are looking for a highly skilled and experienced Customer Service Executive to join our team in Alleppey. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the finance industry.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Resolve customer complaints and concerns in a timely manner.
- Collaborate with internal teams to improve customer satisfaction.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements
- Minimum 2 years of experience in customer service, preferably in the finance industry.
- Solid knowledge of customer service principles and practices.
- Excellent communication and problem-solving skills.




- Ability to work in a rapid-paced environment and meet deadlines.
- Strong analytical and critical thinking skills.
- Experience with sales and marketing principles is an added advantage.

About Company

Tata Capital Ltd is a leading financial institution that provides innovative solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service executive (Alappuzha)
🏢 Tata Capital
📍 Alappuzha