Mahindra Lifespace Developers Ltd. is hiring an experienced SAP FICO, SD, PS & Governance qualified to lead SAP support operations, governance, and compliance initiatives. The role will be responsible for managing a team of SAP professionals, ensuring audit compliance, driving stakeholder and vendor coordination, and optimizing SAP-related costs while delivering stable and secure SAP operations.
Principal Accountabilities
SAP Operations & Support
Manage overall SAP support and enhancement activities across business functions.
Lead troubleshooting and resolution of critical SAP application issues.
Ensure system availability, performance, and adherence to service levels.
Coordinate with implementation and support partners (including Mahindra and other vendors) for issue resolution and project execution.
Audit, Compliance & Security
Ensure SAP systems remain compliant with internal controls and audit requirements.
Support ITGC, security audits,
and compliance reviews.
Drive remediation of audit observations and strengthen control frameworks.
Partner with internal and external auditors during audit engagements.
Stakeholder & Escalation Management
Act as the primary point of contact for business and stakeholders.
Manage critical escalations and ensure timely resolution.
Communicate risks, issues, and mitigation plans to leadership teams.
Cost Optimization & Governance
Identify opportunities to optimize SAP support and operational costs.
Monitor vendor performance and ensure value realization from support contracts.
Recommend process improvements and automation initiatives to enhance efficiency.
Leadership & Soft Skills
Strong stakeholder management and communication skills.
Proven escalation management capabilities.
Ability to lead teams in a dynamic business environment.