About the Role
We are looking for a dynamic Account Management qualified with a strong background in experiential marketing and events. The ideal candidate will be a self-starter responsible for managing client relationships, leading projects end-to-end, and ensuring seamless execution through effective coordination with internal teams, vendors, and partners.
This role requires a blend of client management, project ownership, creative understanding, operational excellence, and production expertise.
Key Responsibilities
- Serve as the primary point of contact for clients, ensuring strong relationship management and seamless communication.
- Understand client objectives and brand values, translating them into clear briefs and actionable direction for internal and partner teams.
- Lead the development and presentation of proposals, pitch decks, project plans, and client presentations.
- Own projects from brief to execution, managing timelines, budgets, deliverables, stakeholder alignment, and overall project quality.
- Collaborate closely with creative, content, design, production,
and operations teams across locations to deliver impactful brand experiences.
- Lead production planning and execution, with a strong understanding of fabrication, branding, venue operations, and event logistics.
- Source and manage vendors for gifting, merchandise, printing, and event collaterals, ensuring quality, timelines, and cost efficiency.
- Review concepts and deliverables to ensure alignment with client objectives, brand guidelines, and project goals.
- Manage on-ground event execution and proactively resolve challenges to ensure flawless delivery.
- Support business growth through proactive client engagement and identification of opportunities within existing accounts.
Requirements
- 5-8 years of experience in Client Servicing, Account Management, or Project Management within the events, experiential marketing, or brand activation industry.
- Excellent presentation, storyte
📌 Sr. Manager Client Servicing (Mumbai)
🏢 Spalba
📍 Mumbai