About the Role:

As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip, you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike.

Key Responsibilities

1. Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals.
2. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits.
3. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved.
4.



Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements.
5. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience.
6. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service.
7. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups.
8. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and current EasyDarshan offerings.
9. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and loc

📌 Pilgrimage Travel Consultant (Gurugram)
🏢 EaseMyTrip
📍 Gurugram