What are we looking for?

As a Senior Associate, you'll be responsible for reviewing and processing issuance applications and auditing reports to meet pre-defined turnaround times (TAT). This role requires a keen eye for detail and the ability to handle complex and exceptional cases, ensuring they are processed efficiently. You'll be a key part of maintaining compliance standards by implementing Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines during the verification of applicants and their documents.
What does the job entail?
- Review and audit issuance applications and reports, adhering strictly to pre-defined turnaround times (TAT).
- Implement and enforce Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines to verify applicants.
- Conduct quality checks on processed applications and their supporting documents.
- Manage exceptional and complex cases, ensuring their timely and accurate resolution.
- Troubleshooting & Support:



Identify and resolve system issues by coordinating with IT support to ensure smooth operations.
- Quality Control: Implement and monitor quality control measures to enhance operational efficiency and data accuracy.
- Client Communication: Communicate with group customers to resolve data submission and processing issues.
- Reporting & Analysis: Maintain detailed records of all data processing activities and prepare reports on processingperformance, data quality, and issuance metrics for management.
Work Experience

2-8 Years
Essential Qualification

Graduate
Preferred Skills
- Robust interpersonal and communication skills.
- Proficiency in MS Office (e.g., Excel, PowerPoint).
- Stakeholder management and presentation skills.
- Excellent multi-tasking abilities.

📌 Senior Associate (Mumbai)
🏢 HDFC Life
📍 Mumbai