Ready to shape the future of work?

At Genpact we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven workplace love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today.





We are inviting applications for the role of Customer Service

**Work location: Gurgaon (Work from office)

Responsibilities:

This position involves managing inbound calls from our premium North American customer base. You will be responsible for delivering top-tier customer service aiming for first-call resolution and exceeding customer expectations. Success in this role requires strong logical reasoning effective problem-solving techniques and the ability to establish a positive connection with customers through engaging conversations. In addition to direct customer interaction you will also contribute to departmental initiatives by participating in projects and generating reports as required.

Responsibilities:

This position involves managing inbound calls from our premium North American customer base. You will be responsible for delivering top-tier customer service aiming for first-call resolution and exceeding customer expectations. Succe

📌 Customer service (Delhi)
🏢 Genpact
📍 Delhi