Position Title:
SAP Operations / SAP Support Executive
Experience:
2–4 Years (Ideal: 3 Years)
Department:
IT / ERP / SAP Support
Location:
[Insert Location]
Role Summary
The SAP Operations Executive is responsible for supporting day-to-day SAP system operations, ensuring smooth functioning of business processes, resolving user issues, and maintaining data accuracy within SAP modules.

SAP System Support
- Provide end-user support for SAP modules such as MM, SD, FI, HR, or PP (depending on role).
- Troubleshoot and resolve SAP-related issues and service tickets.
- Monitor system performance and escalate major incidents.

2. Business Operations Support
- Handle routine SAP transactions (e.g., PO creation, invoice processing, goods receipt).
- Ensure data accuracy and integrity within SAP systems.
- Assist business users in resolving process-related issues.

3. Incident & Ticket Management
- Manage support tickets through tools like ServiceNow, Jira, or SAP Solution Manager.
- Track, prioritize, and resolve incidents within defined SLAs.
- Prepare daily/weekly reports on ticket status

📌 SAP Supervisor (Mumbai)
🏢 Larsen and Toubro
📍 Mumbai