The ideal candidate is an execution-driven professional who thrives in a quick-paced environment and enjoys managing projects, improving processes, and collaborating with cross-functional teams. You will drive academic operations, monitor key performance metrics, coordinate with multiple stakeholders, and ensure the successful execution of strategic initiatives.
Responsibilities
- Drive end-to-end execution of academic operations programs and projects.
- Coordinate with Hiring, Training, Quality, and Business teams to ensure seamless operations.
- Track KPIs, maintain dashboards, and prepare operational reports using Excel and Google Sheets.
- Identify process gaps and implement improvements to enhance operational efficiency.
- Develop SOPs, manage stakeholders, and ensure timely project execution.
Qualifications
- 4–6 years of experience in Program Management, Operations, Academic Operations, or a similar role.
- Strong proficiency in Microsoft Excel and Google Sheets.
- Excellent project management, stakeholder management, and communication skills.
- Strong analytical, problem-solving, and process improvement abilities.
- Experience in EdTech or academic operations is preferred.