Front Office and Customer Support Executive (Kochi)

Front Office and Customer Support Executive (Kochi)

13 Aug
|
Edugorithm
|
Kochi

13 Aug

Edugorithm

Kochi

About Us

Suha Digitech is a premier technology and educational institution and a proud member of the Suha Group, an international conglomerate with a diversified portfolio spanning the UAE and India. Leveraging the group’s global expertise in hospitality, investment, and tech, Suha Digitech provides industry-leading training in AI, Full-Stack Development, and Digital Marketing. Following our successful operations in Nilambur, we are now launching our flagship Boutique Qualified Institute in Ernakulam (Kochi). This new facility is designed to bridge the gap between academic qualifications and global industry standards. We are currently seeking driven, high-caliber professionals to join our founding Ernakulam team and help shape a new benchmark for professional education in Kerala.

Role Overview

You are the first impression of Suha Digi Tech. When someone walks in, calls, or messages, you are the warm, organised, and helpful voice or face they meet. In addition to classic reception duties,



you’ll also spend a part of your day calling a small set of potential students — not high-pressure sales, just a friendly follow-up to invite them for a campus visit or remind them about a course detail. As our in-person visits increase, the calling component will shrink, and your role will naturally evolve into a full-time reception and front-desk position. This role suits someone who enjoys interacting with people, staying organised, and being the calm centre of a busy office.

What You’ll Do

Front Office & Reception (Core Role)
- Greet everyone who visits the office — students, parents, walk-in enquirers — with a smile and make them feel welcomed.
- Answer incoming phone calls, understand what the caller needs, and direct them to the right person (Marketing Manager, faculty, Business Development Executive).
- Manage the reception area: keep it clean, tidy, and professional at all times.
- Handle incoming and outgoing mail, couriers, and packages.
- Keep a log of visitors,

📌 Front Office and Customer Support Executive (Kochi)
🏢 Edugorithm
📍 Kochi

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