The Senior AI Engineer I will be part of Solution Management Team within enterprise CRM solutions team, part of enterprise technology solutions contributing to the domain level technical architecture and solution
- Bachelors degree in Computer Science, Machine Learning, Data Science, and/or comparable experience; advanced degree preferred
- Bachelor s or Master s degree in Computer Science, Computer Engineering, or Data Engineering, ; advanced degree preferred
- 7+ years of experience in data engineering, distributed systems and AI/ML.
- Proven success in architecting and delivering large-scale, high-performance, cloud-native data systems on GCP or equivalent environments.
- Expert in Python and Java with deep experience in Spark, Beam, Flink, and GCP Dataflow for scalable data processing.
- Knowledge of Python and data processing technologies such as Big Data (Hadoop, Spark)
- Knowledge of natural language processing techniques, models such as BERT, Transformer models, and their real-world applications
- Proficient with CI/CD and automation tools such as GitHub Enterprise,



Jenkins, or Cloud Build.
- Strong knowledge of cost-performance trade-offs and designing multi-tenant architectures optimized for efficiency and reliability.
- Preferred experience working with a CRM solution like Salesforce and ability to define multiple data integration patterns for the same.
- Architect and deliver scalable, distributed data solutions leveraging cloud-native processing platforms like GCP.
- Engineer fault-tolerant, high-throughput systems; define robust data modeling, partitioning, and schema evolution strategies; and embed observability, lineage, and data quality across workflows.
- Responsible to architect and solution in and around CRM solutions like Salesforce, leveraging out of the box agentic solutions such as AgentForce, Einstein.
- Perform architectural reviews, performance benchmarking, capacity planning, and developer experience initiatives through reusable SDKs, API

📌 Sr AI Engineer I (Bengaluru)
🏢 American Express
📍 Bengaluru