We are India's largest marketplace and a one-stop expert solution for all business needs, empowering 82 lakh suppliers by connecting them with ~20.6 crore buyers across the nation. IndiaMart - A One-Stop Shop solution for all Businesses, Indiamart is a 29 year old organization. It is India’s Largest B2B Marketplace. Nearest Competitor is multiple times smaller than us. Digital Boom - In this Era of the E-Commerce Industry and Digitalization, We are the only market leaders into B2B E-commerce Marketplace having 60% market share in the B2B e-commerce industry.
Job details:
We’re looking for a highly skilled and motivated Relationship Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments.
This role requires a strategic thinker with strong leadership abilities and a proven track record in business management.
• The position holder will be managing a team of 5-6 individuals.
• Build and manage productive, qualified relationships with clients.
• Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.
• Ensure products/services in client’s e-catalog are accurately defined, timely client follow up, feedback.
• Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets.
• Systematic follow-up and time-bound closures.
• Prompt resolution of complaints.
• Daily 4-5 in person meetings (F2F) with clients onsite