Location- Bengaluru/Hyderabad (Should be available for F2F interview)
Notice- Immediate only
Roles and Responsibilities :
- Provide technical support to customers via phone, email, or chat for issues related to Autosys scheduling software.
- Troubleshoot and resolve complex problems with Autosys schedulers, including configuration errors and data processing issues.
- Collaborate with development teams to identify and implement solutions for recurring customer complaints.
- Develop knowledge base articles and training materials on Autosys best practices and troubleshooting techniques.
Job Requirements :
- 1-5 years of experience in a similar role providing technical support for enterprise software applications.
- Robust understanding of Autosys scheduler functionality, including workflow management, job execution, and reporting capabilities.
- Excellent communication skills with the ability to articulate technical information clearly to non-technical stakeholders.
📌 Production Support Engineer (Bengaluru)
🏢 TEKsystems Global Services in India
📍 Bengaluru
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