Job Descriptions
Regional Security Operations Manager
Location: Hyderabad
Overview
The Regional Security Operations Manager is responsible for overseeing security service delivery across multiple sites within the assigned region. This role ensures operational excellence, compliance with contractual obligations, and proactive risk management. The Regional Operations Manager serves as the primary point of contact for security operations, liaising with key stakeholders and leading a team of security personnel to protect employees, assets, and infrastructure. The ideal candidate has extensive experience in security operations, leadership, and crisis response.
Key Responsibilities & KPIs
Security Operations & Compliance
- Oversee regional security operations, ensuring full compliance with contractual Service Level Agreements (SLAs) and regulatory requirements.
- Conduct weekly site visits to validate adherence to Assignment Instructions, post orders, and audit requirements (100% audit pass rate expected).
- Ensure 100% patrol coverage across assigned sites,
identifying and mitigating risks proactively. Maintain 100% compliance with security personnel licensing and certification requirements (e.g., First Aid, CPR, AED).
Crisis Management & Investigations
- Proactively monitor for threats impacting personnel, property, or reputation, ensuring 100% timely escalation and resolution.
- Lead or assist in security investigations related to threats, theft, vandalism, and workplace violence, ensuring action plans are completed within SLA.
- Oversee incident response procedures, collaborating with law enforcement, emergency responders, and internal stakeholders.
Stakeholder Engagement & Client Relations
- Act as the primary security liaison for the company within the assigned region, engaging in monthly business reviews to assess and improve service delivery.
- Provide security consulting and risk assessments to support corporate events, VIP visits, and special projects, e
📌 Regional Security Operations Manager (Hyderabad)
🏢 G4S
📍 Hyderabad