Your Key Responsibilities
Your responsibilities include, but not limited to:
- Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.
- Design and build Incentive Compensation systems using Javelin. Support in designing and developing effective incentive plans for the countries based on their market strategy
- Design and set goals for the field force that are fair, motivational, achievable and Aligned with forecast/business objective. Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services.
- Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.
- Support in developing and maintaining knowledge repositories that capture qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc.
Support team leaders in onboarding current associates within the organization.
- Participate and contribute to various knowledge sharing sessions that enable growth and improve quality deliverables across the function. Support operational governance with organizational regional and country leadership.
- Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
- Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes. Comply with all Sandoz operating procedures as per legal / IT / HR requirements
Minimum Requirements
What you'll bring to the role:
Education (minimum/desirable)
Graduate in Technology or Data Science related domains
Languages
Fluency in English is prerequisite, while kno