We are looking for a skilled Helpdesk Support professional with 2 to 5 years of experience to provide front-line support by handling client calls for sign troubleshooting, service requests, and new project inquiries. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced workplace.

Roles and Responsibility
- Handle client calls for sign troubleshooting, service requests, and new project inquiries.
- Identify issues and create tickets for timely resolution.
- Coordinate with technical teams to ensure smooth service delivery.
- Provide excellent customer service and respond to client queries.
- Assist with issue identification and lead qualification.
- Ensure timely resolution of service requests and maintain high customer satisfaction.

Job Requirements
- Minimum 2 years of experience in helpdesk support or a related field.
- Any Graduate degree is required.




- Excellent communication and problem-solving skills are essential.
- Ability to work in a team environment and coordinate with technical teams.
- Strong analytical and troubleshooting skills are necessary.
- Experience with ticket creation and issue identification is preferred.

About Company

FUSIONLED RESOURCES PRIVATE LIMITED is a leading company in the industry, providing innovative solutions to its clients. We are committed to delivering high-quality services and ensuring our customers receive the best possible support.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Helpdesk Support Professional (Pune)
🏢 FusionLED Resources
📍 Pune