Key Responsibilities
- Lead day-to-day management of HME's fleet operations support team, including scheduling, site coordination, issue resolution, and performance oversight.
- Serve as the primary operational contact for mining clients, ensuring delivery of high-quality support and alignment with contractual service levels.
- Oversee deployment and optimisation of fleet management systems, machine guidance hardware, and real-time telemetry solutions across multiple mine sites.
- Coordinate onboarding and training programs for operators, site engineers, and maintenance teams on the use of HME systems.
- Monitor fleet KPIs, system performance, and operator compliance data using HME’s proprietary tools and dashboards.
- Develop and maintain solid working relationships with mine site managers, OEM partners, and cross-functional internal teams.
- Manage operational risk, compliance, and quality control processes in alignment with customer and internal standards.
- Lead, mentor, and develop a high-performing team of fleet operations staff and technical field representatives.




- Provide operational input into product development, configuration, and deployment planning to improve supportability and usability of HME solutions.
- Travel to client sites as required to oversee key deployments and manage critical support escalations.

Required Qualifications & Experience
- Bachelor's degree in mining engineering, Mechanical Engineering, or a related technical discipline.
- Demonstrated experience in fleet operations, mine production support, or equipment performance monitoring.
- 8+ years of total experience, with at least 3–4 years in a customer-facing operations or technical support leadership role, is preferred.
- Proven experience in managing field-based teams, support engineers, or site representatives in the mining sector.
- Strong understanding of mining equipment (trucks, loaders, dozers, drill rigs), fleet utilisation, and operator behaviour monitoring.
- Familiarity

📌 Mine Production (Hyderabad)
🏢 HME Solutions
📍 Hyderabad