Previous work experience as an Admissions Counsellor in the study abroad industry Knowledge of international education systems and university application processes Familiarity with CRM systems and student management software Exceptional attention to detail when working with complex student applications Strong computer proficiency and familiarity with digital application systems Excellent oral and written communication skills in English Ability to work independently while maintaining high standards of accuracy Robust organizational skills and ability to manage multiple applications simultaneously Apply to universities abroad on behalf of students with meticulous attention to detail Compile, verify accuracy and systematically organize information provided by students Understand university requirements comprehensively and update our internal University-Course Database accordingly Provide comprehensive end-to-end support for students from onboarding through pre-departure stages Handle all student queries, concerns, follow-ups, emails, and communications with professionalism and care